Privacy Policy

Helix HRT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, date of birth, medical history, and payment details. This information is necessary for us to provide you with hormone replacement therapy and related services.

b. Non-Personal Information:

We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and tailor it to your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide Services: To offer and deliver our hormone replacement therapy services, including scheduling appointments and processing payments.
2. To Communicate: To send you important updates, promotional offers, or information regarding your account or services.
3. To Improve Our Services: To analyze how our services are used and to enhance the quality of our website and offerings.
4. To Comply with Legal Requirements: To fulfill our legal obligations and respond to government authorities as required by law.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

- With Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, or medical professionals. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

- For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activity.

4. How We Protect Your Information

We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. You can do this by contacting us at info@helixhrt.com or 725-296-1117. Additionally, you may choose to opt out of receiving promotional communications from us by following the unsubscribe instructions in any promotional email.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Helix HRT 

Email: info@helixhrt.com

Phone: 725-296-1117